First off, you're in a good spot—getting an estimate from your insurance company means you've started the claims process. Now it’s time to take the next steps to ensure your vehicle is repaired correctly, efficiently, and with the quality you deserve. Kunes Auto Body is here to help every step of the way.
Step 1: Share Your Insurance Estimate with Us
Once you have your estimate in hand, the next thing to do is share it with our team. This allows us to review the scope of work your insurance company has approved.
You can send us the estimate electronically or bring it in person when you visit the shop. Either way, we'll use it as a starting point for the repair process.
Why this matters: Insurance adjusters often write estimates based on visible damage, and in many cases, they don’t disassemble the vehicle to check for hidden issues. We’ll take the time to dig deeper and ensure nothing gets overlooked.
Step 2: Let’s Do a Thorough Damage Assessment
Once we receive your insurance estimate, we’ll schedule a time to inspect your vehicle. Our technicians will perform a complete evaluation—both visually and with the latest diagnostic tools. If we uncover damage that wasn’t included in the original estimate, we’ll document it and contact your insurance company directly to request a supplemental claim.
What’s a supplement? A supplement is a request submitted to your insurance company for additional repairs or parts not covered in the initial estimate. This is common and often necessary to ensure the repair is done properly and safely.
Step 3: Relax — We Handle the Insurance Process
Insurance paperwork and communication can be frustrating and time-consuming, but we’ve got it covered. Our team is experienced in working with all major insurance providers. We’ll coordinate directly with your claims adjuster to get any supplements approved, parts ordered, and repairs authorized without you having to be the middleman.
Throughout the process, we’ll keep you updated so you know exactly what’s happening with your vehicle and your claim.
Step 4: Schedule Your Repairs
Once everything is approved, we’ll schedule your vehicle for repair at a time that works best for you. Our technicians will begin work using certified methods, high-quality materials, and the latest technology to ensure your vehicle is restored to pre-accident condition—or better.
Need a rental car? If your insurance policy includes rental coverage, we can help coordinate that too, so you’re not left without transportation.
What to Expect During Repairs
At Kunes Auto Body, we focus on transparency, quality, and customer care. You can expect:
- A clear timeline for completion
- Regular progress updates
- Friendly, knowledgeable staff
- A clean, professional repair facility
- A thorough post-repair inspection
- A lifetime warranty on our workmanship
Final Step: Pick Up Your Good-as-New Vehicle
Once the repairs are complete, we’ll walk you through everything we’ve done, go over your warranty, and answer any final questions you may have. We’ll also make sure your car is cleaned and detailed so it feels like new again.
Not Sure Where to Start?
That’s okay—just reach out to us. Even if you’re still unsure about your estimate or have questions about the process, we’re happy to explain everything and guide you through it.
At Kunes Auto Body, we work for you—not the insurance company. Our priority is making sure your vehicle is repaired the right way, with no shortcuts and no surprises.