At Kunes Auto Body, we believe you deserve to feel confident, informed, and in control after an accident — not pressured or confused by insurance company tactics. One of the most important things to know during the repair process is this:

 

You have the legal right to choose your own repair shop.

 

“By law, you have the right to select where your motor vehicle is repaired and the parts used for repairs. However, an insurance company is not required to pay more than a reasonable amount for such repairs and parts.”

Some insurance companies use a tactic called steering to push customers toward certain body shops in their “preferred” network. They may use misleading language to make you think:

 

• You must use their recommended shop to get paid
• You’ll face delays if you go elsewhere
• You won’t get a warranty on your repairs
• Claims will be harder to process

These tactics are designed to benefit the insurance company — not you. What they may not tell you is that:

 

• Some insurance companies own or have financial interests in the shops they refer you to
• Insurance employees may receive bonuses or incentives for steering customers toward partner shops
• The focus in those shops may be on cutting costs for the insurer, not necessarily on quality repairs

We’re proud to be an independent repair facility that puts the customer first. No pressure, no shortcuts — just skilled craftsmanship and exceptional service.

 

• We repair all makes and models
• We work with all insurance companies
• We offer flexible payment options to fit your needs
• We help coordinate towing and rental car services for your convenience
• We back every repair with a Lifetime Warranty

Don't let anyone make you feel like you don't have options. You have the right to choose the shop you trust, and Kunes Auto Body is here to deliver the quality, honesty, and support you deserve.

 

If you've been in an accident and have questions about the repair process, your rights, or how to deal with insurance — call us today. We’ll walk you through everything, with no pressure and no hassle.